Refund policy

At POMA & Co., your satisfaction means everything to us. We work hard to provide accurate sizing information and a straightforward exchange process to make online shopping as stress-free as possible.

We’re happy to offer hassle-free exchanges. If the size you need isn’t available due to low stock, we’ll issue a credit note.

Please note:

- We do not offer refunds for incorrect sizing or change of mind.

- Refunds are only issued for faulty items.

- Customers are responsible for all return postage costs (unless the item is faulty).

If you’re ever unsure about sizing or fit, we encourage you to reach out at hello@pomaandco.com.au before placing your order — we’re always here to help.

Eligibility for Returns

To be eligible, items must:

- Be returned and received within 7 days of purchase

- Be in original, unworn condition, free from stains or marks

- Have swing tags attached and be in original packaging

We cannot accept returns on sale items or promotional items.

Please note:

- POMA & Co. reserves the right to decline returns if the above conditions are not met.